Woof-Wise Limited - Terms and Conditions
Welcome to Woof-Wise Limited! Please carefully review the following terms and conditions before utilising our services.
1. Services Offered: Woof-Wise Limited specialises in solo and group dog walks, adventure days for dogs, and pet drop-ins. Our services are designed to cater to the unique needs and well-being of your beloved pets.
2. Booking and Scheduling:
To avail our services, bookings must be made through our website or by contacting us directly.
All services, including solo and group dog walks, adventure days, and pet drop-ins, require advance scheduling.
3. Payments:
Payments for services must be made in advance or as agreed upon.
Late payments may incur additional charges.
4. Cancellations and Refunds:
Cancellations must be made with a minimum notice period as outlined in our cancellation policy.
Refunds are subject to the terms of our refund policy.
5. Photo Updates:
Woof-Wise Limited aims to provide owners with photo updates at the end of each day.
These images may be used for marketing purposes only with the explicit consent of the pet owner.
6. Privacy and Home Security:
Any at-home cameras must be disclosed to Woof-Wise Limited prior to drop-in services.
During drop-ins, home cameras may remain on as long as their presence is communicated and acknowledged.
7. Key Security:
Woof-Wise Limited takes utmost care in handling keys and key codes provided by clients.
Keys and key codes are securely stored and used exclusively for the purpose of providing services.
8. Pet Health and Behavior:
Owners are responsible for providing accurate information about their pets' health and behavior.
Woof-Wise Limited reserves the right to refuse services if a pet poses a risk to the safety of our staff or other animals.
9. Pet Drop-Ins:
Our pet drop-in service is customizable to your pet's needs.
Any specific care instructions should be communicated in advance.
10. Solo and Group Dog Walks:
Walk durations and activities vary based on the selected package.
Owners are responsible for ensuring their dogs are up-to-date with vaccinations and well-behaved during group walks.
11. Adventure Days for Dogs:
Adventure days include off-lead activities; dogs must have a good recall and be fit for longer exercise.
12. Liability:
While we take every precaution for the safety of your pets, owners are advised that all activities involve some level of risk.
13. Amendments to Terms:
Woof-Wise Limited reserves the right to amend these terms and conditions. Any changes will be communicated to clients in advance.
By availing our services, you agree to abide by these terms and conditions. If you have any questions or concerns, please feel free to contact us. Thank you for choosing Woof-Wise Limited!